Promotion Rules

Promotions, Bonuses, And Special Offers In Club Arena Are Subject To These Rules And The Campaign-Specific Terms Displayed With The Live Offer. Participating In A Promotion Means Accepting Both.

• Users Must Have An Active Account In Good Standing
• One Claim Per Eligible User Unless The Live Offer Says Otherwise
• Suspended Or Banned Accounts Are Not Eligible
• Club-Specific Offers May Add Membership Or Activity Requirements
• Age, Location, Start Time, End Time, And Inventory Limits May Apply

Reward Amounts, Rakeback Rates, VIP Benefits, Login Streak Values, Referral Awards, And Claim Windows Are Live Data. They Are Not Fixed By This General Policy.

• Review Current Campaigns In Promotions
• Review Claimable Inventory In Bonuses
• Review Your Recorded Rate In Rakeback
• Review Current Benefits In VIP Status

Tournament Promotions May Include:

• Freeroll Events With Published Prize Pools
• Reduced Entry Events
• Satellite Paths To Larger Events
• Series, Missions, Or Leaderboard Awards

The Live Tournament Structure, Registration Screen, And Promotion Detail Control The Event-Specific Entry And Award Terms.

• Club Operators Set The Published Terms And Eligibility
• Club-Funded Offers Remain The Responsibility Of That Club
• Players Should Capture The Live Terms Before Participating
• Club Promotion Disputes Should Start With The Club Operator

Prohibited Promotion Conduct Includes:

• Creating Multiple Accounts To Claim The Same Offer
• Colluding To Manipulate Eligibility Or Outcomes
• Using Automation Or Unauthorized Software
• Exploiting A Bug, Race Condition, Or Duplicate Claim Path
• Providing False Information To Obtain A Reward

Confirmed Abuse May Cause Claim Reversal, Reward Forfeiture, Feature Restriction, Or Account Action.

Club Arena Or The Responsible Club May Modify, Suspend, Or Cancel A Promotion When The Live Terms Permit It, Including For Integrity, Funding, Configuration, Or Availability Problems. Already Earned Awards Are Handled According To The Recorded Campaign And Claim State.

Include The Promotion Name, Club, Claim Time, And Any Confirmation Identifier When Contacting Support@Smarter.Poker. Platform Records And The Captured Live Terms Are Used To Review The Claim.